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If you believe you are eligible for Extra Help with your health plan premium, costs for your prescription drugs, or if you believe you have limited income and need help paying for your premium and/or drug costs, you or your appointed representative may contact Medical Mutual, your local Social Security Administration Office, your local Medicaid Office, or contact 1-800-MEDICARE at any time.

If you believe you are paying too much for your prescription drugs at the pharmacy, Medical Mutual and its pharmacies want to make sure you pay the lowest, most appropriate cost for your prescription drugs. If you have one of the documents below, please submit it at the pharmacy when obtaining your drugs or submit directly to Medical Mutual

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First Health Network provides us all our information in regards to participation and pricing. If you have a concern regarding your status in their network or the repriced amount on an allowed claim, we recommend that you contact them directly for assistance. First Health customer service will be able to research and address your concerns and can be reached at 800.937.6824. They also have a very extensive website that allows you to review frequently ask questions, join the network, change demographic information or get a copy of the provider manual. Their website is www.FirstHealthLbp.com.