Privacy Statement
MedMutual Protect is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the MedMutual Protect website and governs data collection and usage. By using the MedMutual Protect website, you consent to the data practices described in this statement.
Collection of your Personal Information
MedMutual Protect collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number. MedMutual Protect also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favorites.
There is also information about your computer hardware and software that is automatically collected by MedMutual Protect. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used by MedMutual Protect for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the MedMutual Protect website.
Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through MedMutual Protect public message boards, this information may be collected and used by others. Note: MedMutual Protect does not read any of your private online communications.
MedMutual Protect encourages you to review the privacy statements of websites you choose to link to from MedMutual Protect so that you can understand how those websites collect, use and share your information. MedMutual Protect is not responsible for the privacy statements or other content on websites outside of MedMutual Protect and the MedMutual Protect family of websites.
Use of your Personal Information
MedMutual Protect collects and uses your personal information to operate the MedMutual Protect website and deliver the services you have requested. MedMutual Protect also uses your personally identifiable information to inform you of other products or services available from MedMutual Protect and its affiliates. MedMutual Protect may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.
MedMutual Protect does not sell, rent or lease its customer lists to third parties. MedMutual Protect may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, MedMutual Protect may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to MedMutual Protect, and they are required to maintain the confidentiality of your information.
MedMutual Protect does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.
MedMutual Protect keeps track of the websites and pages our customers visit within MedMutual Protect , in order to determine what MedMutual Protect services are the most popular. This data is used to deliver customized content and advertising within MedMutual Protect to customers whose behavior indicates that they are interested in a particular subject area.
MedMutual Protect websites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on MedMutual Protect or the site; (b) protect and defend the rights or property of MedMutual Protect; and, (c) act under exigent circumstances to protect the personal safety of users of MedMutual Protect, or the public.
Use of Cookies
The MedMutual Protect website use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a webpage server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.
One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the web server that you have returned to a specific page. For example, if you personalize MedMutual Protect pages, or register with MedMutual Protect site or services, a cookie helps MedMutual Protect to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same MedMutual Protect website, the information you previously provided can be retrieved, so you can easily use the MedMutual Protect features that you customized.
You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the MedMutual Protect services or websites you visit.
Security of your Personal Information
MedMutual Protect secures your personal information from unauthorized access, use or disclosure. MedMutual Protect secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.
Changes to this Statement
MedMutual Protect will occasionally update this Statement of Privacy to reflect company and customer feedback. MedMutual Protect encourages you to periodically review this Statement to be informed of how MedMutual Protect is protecting your information.
California Consumer Privacy Act Notice of Collection
The California Consumer Privacy Act (“CCPA”), which provides California Consumers certain rights regarding their Personal Information (“PI”) as those terms are defined in the CCPA, became effective on January 1, 2020.
We are providing you with notice of the PI we collect and our purposes for that collection for data that may be subject to the CCPA (“CCPA Notice”). This CCPA Notice does not cover information that is outside of the scope of the CCPA, including data we collect and process as necessary to operate our insurance businesses, which is regulated by the Health Insurance Portability and Accountability Act of 1996 and the Gramm-Leach-Bliley Act of 1999. This notice also does not apply to data collected from employees, applicants or contractors or to data collected from individuals acting as representatives of another business in connection with business communications or transactions.
We collect and share the following PI that may be subject to the CCPA for the following purposes:
| Categories of PI | Sources of PI | Purposes for PI Collection | Categories of Third Parties with Whom PI Is Shared | Purposes of Third Parties Receiving PI |
|---|---|---|---|---|
| Identifiers, Personal Records, Consumer Characteristics, Commercial Information, and Professional or Employment Information | Customers, consumers, service providers | Improving our products and services and identify potential customers | Service providers | Enabling service providers to perform services on our behalf |
| Internet Usage Information | Consumers, service providers | Improving our products and services and identify potential customers |
Service providers | Enabling service providers to perform services on our behalf |
| Inferences from PI Collected | Internal company analyses and service providers | Improving our products and services and identify potential customers |
Not applicable | Not applicable |
If you are a California Consumer and would like to register a request pursuant to your CCPA “right to know about personal information collected, disclosed or sold” (including right to obtain copies of specific pieces and/or information about categories of personal information practices), “right to request deletion of personal information,” or “right to opt-out of the sale of personal information,” you can contact us at ProtectCustomerIND@medmutual.com and we will respond to your request when we are able to do so in accordance with the upcoming regulatory guidance on how to properly verify you and respond to your requests.
We will revise this CCPA Privacy Notice from time to time as implementing regulations further develop and take effect and we are able to provide you with better information on your CCPA rights and how to exercise them.
Contact Information
MedMutual Protect welcomes your comments regarding this Statement of Privacy. If you believe that MedMutual Protect has not adhered to this Statement, please contact MedMutual Protect at ProtectCustomerIND@medmutual.com. We will use commercially reasonable efforts to promptly determine and remedy the problem.